Your routine is personal.
So is your data.
At Nuva Wellness, we believe natural beauty starts with a foundation of trust. This policy outlines how we protect your personal information while you explore our botanical guides and curate your organic skincare journey.
- No sale of personal information to third-party brokers.
- Local Indonesian data processing standards.
- Transparent collection for better routine curation.
We categorize information by its specific role in your wellness experience.
Engagement Data
When you reach out via our contact forms or subscribe to our botanical updates, we collect your name and email address. This is solely to respond to your specific inquiries about ingredient properties or routine adjustments.
Behavioral Insight
We monitor how users navigate our Botanical Encyclopedia. This includes IP addresses, browser types, and page dwell times. This non-identifying data helps us understand which Indonesian botanicals are most relevant to our community.
Device Attributes
To ensure our visual guides render correctly on your device, we recognize screen resolution and operating system versions. This ensures 100% of our high-resolution imagery is accessible to you.
Field Note 042
"Archiving ingredients requires the same care as archiving your trust."
Why we retain your information.
Our data retention strategy is built on the principle of necessity. We do not keep logs indefinitely. If you interact with our Botanical Encyclopedia, your search history is used only to populate the "Most Requested" section of our homepage, and it is cleared every 90 days.
Communication logs from our Contact Us portal are kept longer—typically 12 months—to ensure we have context for your previous skincare inquiries. This allows our team to provide more specific guidance on Indonesian botanical routines when you return with follow-up questions.
We utilize secure servers located within robust data centers. Access to this information is restricted to authorized personnel who manage our routine guides. We do not engage in automated decision-making or profiling for marketing purposes.
Universal Control Over Your Digital Profile
Your rights are not limited by geography. We extend standard global protections to every visitor of the Nuva Wellness guide.
Access
Request a full copy of the botanical preferences and contact history we have stored under your name.
Rectification
Correct any outdated contact information or preferences stored in our newsletter or consultation logs.
Erasure
Invoke your right to be forgotten. We will prune all non-legal records associated with your session or email.
Portability
Export your curated routine data and favorite ingredients list into a machine-readable format for personal use.
Hardened protection for natural pursuits.
We utilize SSL encryption (HTTPS) across our entire domain, including our Botanical Encyclopedia. While we provide educational information, we recognize that your search for organic skincare is a private matter. We defend that privacy with strict industrial-grade security protocols.
Inquiries & Oversight
If you have concerns about how your data is handled, our specialized privacy officer is available to review your case. We aim to respond to all access requests within 30 days of receipt.
Surabaya, Indonesia
Quick Rights Trigger
Clicking the button below generates a pre-formatted email request to our compliance team for data deletion or access.
Request My Data RecordNuva Wellness © 2026. Established in Surabaya. All rights reserved under Indonesian Digital Sovereignty regulations.